With the right environment and support we will achieve our goals together. We have all been working hard to get Silverstreet to the point where we stand today. We will all need to work very hard in order to get Silverstreet where we want to be tomorrow.
We act with integrity and show respect
- Demonstrate a commitment to integrity and ethics.
- Show respect for and value all individuals for their diverse backgrounds, experience, styles, approaches and ideas.
- Speak positively and supportively about team members when apart.
- Listen to others for understanding.
- Assume positive intent.
- We don’t trick our customers with Terms and Conditions / small script. Keep It Simple.
- We don’t care who or where you are, as long as the job gets done.
We are all accountable
- Accept personal accountability for our own actions and results.
- Focus on finding solutions and achieving results, rather than making excuses or placing blame.
- In case of doubt, always ask
- Involve others in decisions and plans that affect them. Once a decision is made, we ALL uphold it
- Keep promises and commitments made to others.
- Personally commit to the success and well being of team-mates.
- Build a positive team and family spirit
We are passionate about our business
- Show pride in our brands and heritage.
- Promote a positive, energizing, optimistic and fun environment.
- Serve our customers and delight our consumers through the quality of our products and services.
- Promote and implement creative and innovative ideas and solutions.
- Aggressively promote and protect our reputation.
- We value entrepreneurship and initiative
We have the humility and hunger to learn
- Pursue growth and learning
- Display openness and curiosity to learn from anyone, anywhere.
- Solicit and provide honest feedback without regard to position.
- Personally commit to continuous improvement and are willing to change.
- Admit our mistakes and learn from them.
- Never underestimate our competition.
We love success
- Achieve results and celebrate when we do.
- Help people to be their best by providing coaching and feedback.
- Work with others as a team to accomplish results and win.
- Have a “can-do” attitude and drive to get the job done.
- Make people feel valued and appreciated.
- Make the tough calls.
- Be passionate and determined
- We can only multiply if we can share
- If we take 5 steps forward, 3 steps backward, we are still going forward
- Be humble
We strive for simplicity
- If something doesn’t work, don’t wait for others but take initiative to fix it
- Do more with less
- Embrace and drive change
- Stop processes, procedures and activities that slow us down or do not add value.
- Work across organizational boundaries/levels and break down internal barriers.
- Deal with people and issues directly and avoid hidden agendas.